Sathira Sri Sathara
f920ca8920
- Added models for support messages, SLA policies, tickets, ticket events, and ticket links. - Created routes for help, help admin, newsletter, recommendations, and support for both customer and admin. - Developed services for help, marketing (newsletter), and recommendations. - Introduced support service for ticket management, including creation, replies, transitions, and attachments. - Added validation schemas for support recommendations and ticket management. - Implemented a cron job for support reconciliation and recommendation cleanup. - Created migration for new support and recommendation database tables. - Added unit tests for validation and policy checks related to Phase 10 features.
2 lines
950 B
JavaScript
2 lines
950 B
JavaScript
const r=require("express").Router(),c=require("../controllers/helpAdmin.controller"),{authenticate}=require("../middleware/auth.middleware"),{checkPermission}=require("../middleware/permission.middleware"),validate=require("../middleware/validate.middleware"),s=require("../validation/supportRecommendation.schemas");r.use(authenticate);r.get("/help/categories",checkPermission("help.read",{custom:true}),c.categories);r.post("/help/categories",checkPermission("help.manage",{custom:true}),validate(s.helpCategory),c.createCategory);r.get("/help/articles",checkPermission("help.read",{custom:true}),c.articles);r.post("/help/articles",checkPermission("help.manage",{custom:true}),validate(s.helpArticle),c.createArticle);r.post("/help/articles/:id/publish",checkPermission("help.publish",{custom:true}),c.publish("PUBLISHED"));r.post("/help/articles/:id/archive",checkPermission("help.publish",{custom:true}),c.publish("ARCHIVED"));module.exports=r;
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