Sathira Sri Sathara
f920ca8920
- Added models for support messages, SLA policies, tickets, ticket events, and ticket links. - Created routes for help, help admin, newsletter, recommendations, and support for both customer and admin. - Developed services for help, marketing (newsletter), and recommendations. - Introduced support service for ticket management, including creation, replies, transitions, and attachments. - Added validation schemas for support recommendations and ticket management. - Implemented a cron job for support reconciliation and recommendation cleanup. - Created migration for new support and recommendation database tables. - Added unit tests for validation and policy checks related to Phase 10 features.
2 lines
844 B
JavaScript
2 lines
844 B
JavaScript
const db=require("../models"),help=require("../services/help/help.service");exports.categories=async(req,res,next)=>{try{res.json({success:true,data:await db.HelpCategory.findAll({order:[["sort_order","ASC"]]})});}catch(e){next(e);}};exports.createCategory=async(req,res,next)=>{try{res.status(201).json({success:true,data:await help.createCategory(req.body)});}catch(e){next(e);}};exports.articles=async(req,res,next)=>{try{res.json({success:true,data:await db.HelpArticle.findAll({order:[["createdAt","DESC"]]})});}catch(e){next(e);}};exports.createArticle=async(req,res,next)=>{try{res.status(201).json({success:true,data:await help.createArticle(req.user,req.body)});}catch(e){next(e);}};exports.publish=status=>async(req,res,next)=>{try{res.json({success:true,data:await help.publish(req.params.id,req.user,status)});}catch(e){next(e);}};
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