module.exports=(s,D)=>s.define("SupportSlaPolicy",{id:{type:D.STRING,primaryKey:true},name:{type:D.STRING(120),allowNull:false},status:{type:D.ENUM("ACTIVE","INACTIVE"),allowNull:false},priority:{type:D.ENUM("LOW","NORMAL","HIGH","URGENT"),allowNull:false,unique:true},first_response_minutes:{type:D.INTEGER,allowNull:false},resolution_minutes:{type:D.INTEGER,allowNull:false},business_hours_mode:{type:D.ENUM("CLOCK_TIME"),allowNull:false,defaultValue:"CLOCK_TIME"}},{tableName:"support_sla_policies",timestamps:true});