- Added models for support messages, SLA policies, tickets, ticket events, and ticket links.
- Created routes for help, help admin, newsletter, recommendations, and support for both customer and admin.
- Developed services for help, marketing (newsletter), and recommendations.
- Introduced support service for ticket management, including creation, replies, transitions, and attachments.
- Added validation schemas for support recommendations and ticket management.
- Implemented a cron job for support reconciliation and recommendation cleanup.
- Created migration for new support and recommendation database tables.
- Added unit tests for validation and policy checks related to Phase 10 features.
- Added return request handling in return.controller.js
- Implemented webhook handling for PayHere payments in webhook.controller.js
- Created models for coupon redemptions, invoices, orders, order items, payments, payment attempts, payment webhook events, refunds, return items, and return requests.
- Developed services for order management, payment processing, refunds, and returns.
- Introduced validation schemas for payment and return requests.
- Created migration scripts for new database tables related to orders, payments, refunds, and returns.
- Added unit tests for order state transitions and PayHere provider functionality.